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Resolved Help... having 0x7c911780 reference memory problems what is this?

Discussion in 'Windows XP and Older' started by trish, Jan 17, 2012.

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  1. trish Pre-Moderation

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    When I open a chat program i get
    0x7c911780 reference memory at 0x00000037 the memory could not be read
    and the program shuts down

    Can anyone please help. Dont know what to do
  2. NBK*Twitch Person Of All Kinds

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    Can I get some more infomation pleae.

    Computer Model & Maker

    What chat program are you using that does this?

    Does this happen everytime you use the program?
    TazDevilLooney likes this.
  3. Makcalable I Only Know What I Know

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    This sounds like one of your application's DLL files has a bad or missing registry.

    If this is a 'Instant Messenger' chat program your talking about then uninstall it.

    Use Ccleaner to clean up the registry but before doing so make sure you make a backup of the registry when prompted.

    Reinstall the Messenger Chat program. Make sure you are downloading from official website and only install stable versions.

    Also make sure no other application/programs are not running in the background 'apart from Security Software' when opening the 'chat'. It could be another program that is conflicting with the messenger but we need more information.


    If that fails then open up your computer if you feel confident enough and remove and replace the RAM 'Reseat'

    Also you can perform a memory test too = http://fixitwizkid.com/threads/checking-for-dead-ram.5043/#post-36592


    That's all I can say until we receive more information :wink:
    NBK*Twitch and TechJohn like this.
  4. Makcalable I Only Know What I Know

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    Regarding this Thread which hasn't been updated by the Thread Starter in 2 Weeks or more


    This Issue is now assumed to be Resolved.


    If you were unable to post due to reasons beyond your control then please send Myself or another member of Staff a Private Message to either Re-open the thread and/or update it.

    Thank you
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